About Us

Calibre Quality Care Ltd was established by Louise Mitchell, following the introduction by government of the ‘Personalisation Agenda’.

Basing our founding principles on individuals having complete choice and control of the care services used in their daily lives, Calibre Quality Care was formed to drive this shared vision forward, and to implement and facilitate the concept into the care sector.

Bringing with her over 20 years of relevant experience and qualifications, Louise has used this previously establishing a respite unit, managing residential homes, and supporting mental health, learning disabilities and social care across the spectrum. Combine this with the added experience of the team in the office and field, Calibre Quality Care are unique and unparalleled.

The heartbeat of Calibre Quality Care is not just maintaining our visions and principals, but enhancing and seeking new core values that sit equally alongside our founding ones. It is this that has made us who we are today, a leading and trusted care sector partner.

Centrally based in Aylesbury, Buckinghamshire, Calibre Quality Care have an ever increasing portfolio of hand picked self-employed Personal Assistants allowing personalised support to be provided throughout the Home Counties.

The care support sector is ever changing, requirements likewise and with this a more considered approach to care has been born. The standard of care provided by each of our Personal Assistants is high but more importantly, the service is delivered with genuine empathy, thoughtfulness, and humility. This helps create confidence and give those concerned the knowledge and comfort that you can trust in the service to be provided by Calibre Quality Care and its introduced Personal Assistants.

Calibre Quality Care offers support to clients in every aspect of their lives, maintaining and promoting individual independence and choice. We are a “one stop shop” for support, whether you need help in the garden or assistance with personal care, shopping or simply companionship, there is a Personal Assistant to suit your or your loved ones requirements.


At Calibre Quality Care, we work to match you with the right support for your individual needs. After you have selected your Personal Assistant, you will have the opportunity to meet them, to discuss your support needs, times of service required and also discuss the more personal details of your support face to face. Throughout this whole process it is important to remember, you are in control of your care and the process. The Calibre Quality Care client service team are there to support and guide you as needed.

The Care Quality Commission does not regulate introductory models of care, however we must meet statutory requirements of the health agencies, charities and local authorities referring to us. All of our Personal Assistants are carefully selected and vetted following Calibre Quality Care Assurance Processes. This ensures an enhanced DBS check, good standard of English, right to work in the UK, a high level of training standard and reference checks are all completed. These are visible for you to view on individual Personal Assistants profiles.

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