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About Us

The journey so far

Calibre Quality Care brings support to clients of all ages and abilities in every aspect of their lives, maintaining and promoting individual independence, choice and wellbeing.

A warm, bright living space representing the dignified home environment we help maintain
Our Story

A more considered, person-centred approach was born

Calibre Quality Care's founding principles are that individuals have complete choice and control of the care and support services used in their daily lives.

Calibre Quality Care was incorporated in January 2018 by Louise Mitchell. With over 25 years of relevant experience and qualifications, she has used this — previously establishing a respite unit, managing residential homes, and supporting mental health, learning disabilities and social care across the spectrum.

Every day, actively seeking to improve the lives of those in need in our communities and campaigning for their rights, Louise also brings together the whole team at Calibre Quality Care to do the same.

The heartbeat of Calibre Quality Care is not just about maintaining those visions and principles, but enhancing them and seeking new core values that sit equally alongside our founding ones. Care is ever changing, and your requirements likewise — and because of this, every day the whole team thrives to do better, for you.

Through assisting, enabling and reablement, we are a "one stop shop" for support.

What Drives Us

The values behind every match

Dignity First

Our founding principle is that individuals have complete choice and control of the care and support services used in their daily lives.

Considered Matching

We match each person with a Personal Assistant who truly fits their needs, routines and personality — you interview and choose.

Genuine Empathy

The standard of care is incredibly high, but more importantly it is delivered with genuine empathy, thoughtfulness and humility.

Our Team

Get to know the people behind the care

Louise Mitchell

Director & Co-Owner

As the Director of Calibre Quality Care, Louise brings over 25 years of experience to her role, with a deep commitment to delivering exceptional care. Her extensive background in the social care industry has shaped her passion for ensuring that every individual receives the highest standard of care. Under her leadership, Calibre Quality Care has flourished, driven by her unwavering dedication to quality and her belief in the profound impact that compassionate care can have on people’s lives.

Kyle Rankine

Co-Owner & Head of Introductory Care

Kyle has over three years of experience as an Office Coordinator, where he excels in managing day-to-day referrals and providing exceptional customer service. His role involves handling the intricate details of office operations, ensuring that referrals are processed efficiently and clients receive the support they need. His strong organisational skills and dedication to helping others have made him a key asset in creating a smooth and responsive office environment.

What People Say

Trusted by families and professionals

"I have sourced PA's on several occasions and have always found them to be professional, respectful and great value for money. They have a flexible approach and are adaptable to changing client needs. I would recommend this service provider to any of my clients who need a more tailored support then traditional providers are able to offer in todays market."

T Waller

Independent Support Broker

"We are a couple, both in our seventies. Our daughter was diagnosed with Parkinson's at the young age of 38. She is married and at the time, her daughter was just five years old. She has reached the stage when she needs help with things that, due to our age, we are no longer able to provide. We were lucky, beyond our hopes, to find the amazing support of Calibre Quality Care for our daughter, which in turn makes life so much better for all of the family."
AylesburyPersonal Care

Mr & Mrs G and T Ford

Family of a client

"A great team to work in! A real sense of everyone wanting to do the very best for clients. PAs helping each other out whenever we can, so clients not left without support. Louise the manager, always available to support and her ethos of only offering the best care, runs through the organisation. Highly recommend"

Mrs C K

Team member

"I have found CQC extremely helpful and easy to work with. My Father's three PAs Paris, Leanne and Victoria are all lovely ladies who are very kind and thoughtful towards him and it has given him a new lease of life. I have no hesitation to recommend their services."
AylesburyPersonal Care

Andrew Cross

5★ Google review

"Very reliable company. The ladies who visited my Mum on a daily basis were fantastic. Mum looked forward to seeing them each day."
Aylesbury

Gary Cartwright

5★ Google review

"I cannot recommend Calibre highly enough. From my very first enquiry, they were professional, understanding and incredibly efficient. They listened carefully to what my dad needed and found a suitable PA much more quickly than I expected. My dad can be quite a difficult person to win over, however, he absolutely loves Leanne and genuinely looks forward to her visits. My dad's home is noticeably cleaner and tidier, allowing me to spend more quality time with him instead of catching up on household jobs. Thank you to Leanne and everyone at Calibre for providing such a caring, reliable and professional service."
AylesburyDomestic Tasks & General Home Help

Emma Spittles

5★ Google review

"Amazing company where carers truly care. Great communication with the office team Kyle and Louise who could not be more helpful if they tried."
Aylesbury

Paris

5★ Google review

"Fantastic company, PAs and office staff truly care about the clients they support. Would recommend to anyone that is looking for consistent support!"
Aylesbury

Douglas Rankine

5★ Google review

"Nothing but positive reviews for Calibre Quality Care. I approached them to provide some social support for my mum. We were introduced to Suzanne who is absolutely lovely, helpful, trustworthy and reliable. Suzanne has some similar interests to mum and they enjoy outings together. This gives me peace of mind that mum is having some social interaction whilst I am at work. I have no hesitation in recommending the company and Suzanne."
AylesburySocial Support

Aly Suddick

5★ Google review

"Sarah is a wonderful carer to my elderly mum who, with Sarah's support, still lives in her own home at nearly 90. From the moment we met Sarah there was instant rapport. My mum is treated with dignity and respect at all times and communication with myself and my two siblings is great too. I feel very lucky (every day in fact) that we met her."
Aylesbury

L Foster

5★ Google review

"Calibre is an excellent company. It's obvious how much care they take in recruiting the right people. They make direct payments so simple, with weekly invoices and care notes. My PA Sam is beyond excellent. She motivates, problem solves, organises and supports me so much. Sam brightens up my day and always brings the fun!"
Aylesbury

Aylesbury client

5★ Google review