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How It Works

The Care Journey

A simple, considered process — from your first call to arranging a start date with a Personal Assistant you've chosen.

The Same Friendly Face

Unlike agencies with rotating rotas, you get the same dedicated PA every single visit for true consistency.

You Make the Match

You aren’t just assigned a worker; you interview and choose the specific PA who fits your personality and lifestyle.

Time Over Task

We ditch the "stopwatch" culture of 15-minute visits to focus on quality, unhurried care at your own pace.

Local to Buckinghamshire

A local, family-run company proudly serving the Bucks community.

  1. 01

    Call Us to Discuss Your Needs

    Reach out to us to have an in-depth conversation about your support needs. We’ll take the time to listen and understand your specific requirements, preferences, and expectations, ensuring we have a clear picture of the kind of assistance you’re looking for.

  2. 02

    We Advertise to Our Professional Network

    Once we’ve gathered your details, we’ll advertise your support needs to our network of trained, self-employed Personal Assistants. This is secure and only goes to our register of personal assistants — nowhere else — ensuring only those well-suited and available respond.

  3. 03

    Receive Profiles of Interested PAs

    After advertising your requirements, we’ll compile a list of Personal Assistants who express interest in supporting you and send you their profiles so you can learn more about their qualifications, experience, and approach to care.

  4. 04

    Choose Which PA You’d Like to Meet

    Review the profiles at your own pace, and select the Personal Assistant(s) you feel might be the best fit. Once you’ve made your choices, we’ll help you arrange meetings with your preferred candidates.

  5. 05

    Meet the PA and Discuss Your Support

    This is your opportunity to meet face-to-face (or virtually) with the Personal Assistant(s) you’ve selected. Discuss the details of your support needs, ask questions, and ensure that you both feel comfortable moving forward.

  6. 06

    Arrange a Start Date

    Once you’ve found the right Personal Assistant, finalise the details and agree on a start date for your support. We’ll be here to assist with any final arrangements and ensure a smooth transition into your new care routine.

The Calibre Difference

How we compare to traditional domiciliary care

Traditional Domiciliary Care

Calibre Quality Care

Who you see

Rotating staff — you may see 5+ different faces each week

True consistency — the same dedicated PA every visit

Visit style

Task-based, often rushed 15–30 minute slots

Time over task — quality interaction at your pace

Your choice

Assigned whichever carer is on the rota

You interview and select the PA you click with

Cost

Higher hourly rates and usually a set-up fee

Lower hourly rates, which the PA sees most of

Approach

Transactional — carers change frequently

Person-centred — a long-term relationship built over time

Ready to begin the Care Journey?

Start your enquiry